Frequently Asked Questions about Zero Mountain Inc

The file extension RPT is an Zero Mountain system generated file. Some users may have to associate the file extension with Microsoft WORD.

• Open My Computer
• Double-click a drive or folder.
• Right-click a file, and then click Open With. If Open With is not available, click Open.
• Follow the instructions under the option that matches the dialog box you see:
  Open With--Recommended Programs list
• Under Programs, click the program in which you want the file to open, or click Browse to locate the program you want. In this case, find Microsoft WORD

This step-by-step article describes how to enable ClearType to sharpen fonts on your display. ClearType enhances your display by smoothing the edges of screen fonts. ClearType works especially well on Liquid Crystal Display (LCD) devices, including flat screen monitors and laptop computers.

Windows XP

• Click Start, click Control Panel, click Appearance and Themes, and then click Display.
• On the Appearance tab, click Effects.
• Click to select the Use the following method to smooth edges of screen fonts check box, and then click ClearType in the list

Windows Vista

• Right click on a blank area of your Vista desktop.
• Click personalize
• Click Window Color and Appearance
• Click the link at the bottom of the page that says “Open classic appearance properties for more color options”
• Click the effects button
• Either uncheck the box that says “Use the following method to smooth edges of screen fonts” or choose standard from the drop down list rather than the default ClearType
• Click OK
• Click Apply
• Click OK again and you are done

The following should enable scripting in Internet Explorer: Note: To allow scripting on this Web site only, and to leave scripting disabled in the Internet zone, add this Web site to the Trusted sites zone.

• On the Tools menu, click Internet Options, and then click the Security tab
• Click the Internet zone
• Click Custom Level
• In the Security Settings – Internet Zone dialog box, click Enable for Active Scripting in the Scripting section
• Click the Back button to return to the previous page, and then click the Refresh button to run scripts

At some point, we'll all have to be OK with putting an end to adding support for IE6 in our sites. Here at Zero Mountain have stop supporting IE6 for the listed reasons below.

• Lack of support for current standards for HTML markup, CSS, etc
• Support for non-standard features not compatible with other browsers
• No PNG transparency support
• Released in 2006, we've completely moved beyond everything about IE6. This is a browser that PC World rated one of the worst tech products of all time.

You can still use our site, they just won't look as nice.

Yes, (feel free and check yourself by clicking image) This means that the resource in question identified itself as "XHTML 1.0 Transitional" and that we successfully performed a formal validation using an SGML, HTML5 and/or XML Parser(s)

Yes, we will be adding new features in the future. Look for this image when new content and updates are applied.

Yes, at Zero Mountain Inc. we provide our customers with reports via email, fax, EDI and AS2. If you would like to start receiving reports, contact our Corporate Office.

All submitted questions will be viewed with in 48 hours.

Not all questions are posted do to content or subject matter. Most likely it will be posted, If the question will help the general public while accessing our site.

If your using an "POPUP" blocker program, add an exception for the following addresses

• www.zeromtn.com
• 63.72.167.172

Check spelling of username/password, Contact Your IT Department or Zero Mountain's IT Department for more help. We will be redesigning our "Customer Portal" access in the near future.

Yes, Zero Mountain is working towards supporting HTML5 and CSS3.

HTML5 is being developed as the next major revision of HTML (HyperText Markup Language), the core markup language of the World Wide Web. The Web Hypertext Application Technology Working Group (WHATWG) started work on the specification in June 2004 under the name Web Applications 1.0.[1] As of March 2010[update], the specification is in the Draft Standard state at the WHATWG, and in Working Draft state at the W3C.

HTML5 is the proposed next standard for HTML 4.01, XHTML 1.0 and DOM Level 2 HTML. It aims to reduce the need for proprietary plug-in-based rich internet application (RIA) technologies such as Adobe Flash, Microsoft Silverlight, Apache Pivot, and Sun JavaFX.

Check how your browser will handle the new HTML5 format. Check Browser Here.